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Best hashtags for nonprofits: tags that reach donors and volunteers

What are the best hashtags for nonprofits? The ones browsed by people who could give, volunteer or share: people who already care about your cause, people who live where you work, and people looking for a way to help this week. Tags like #nonprofit and #charity look like the obvious choice, and they are mostly read by other organisations, fundraising consultants and agencies selling to both. Instagram now caps a post at five hashtags, so each one has to point at a supporter who would act on this exact post. This guide shows how to build a pool of nonprofit tags, how to pick five per post, and how to check each month which ones bring donors and volunteers.

Why nonprofit hashtags work differently

A charity is not selling a product, so the reader you want is not a shopper. A supporter is someone who cares about the problem you work on, often close to where you work, and who is waiting for a reason and a way to help. That changes which tags earn their place:

For the general method (broad, mid and niche tags, with a worked example), see best hashtags for Instagram. If you run a social enterprise that also sells something, best hashtags for small business adds the customer angle. This article applies both to charities, foundations and community groups.

The best hashtags for nonprofits, by type

Every organisation, from a volunteer-run food pantry to a national charity, draws on the same six kinds of tag. What changes from post to post is the mix.

Kind of tagExampleIn your poolPer post (of 5)
Cause and subtopic#foodsecurity, #animalrescue, #mentalhealthawareness6 to 102
Place#chicagovolunteers, #leedscommunity, your city name3 to 51
Action#volunteer, #donate, #fundraiser3 to 50 or 1
Campaign or day#givingtuesday, your appeal’s own tag, an awareness day1 to 3 per campaign0 or 1
Sector#nonprofit, #charity, #nonprofitlife2 to 30 or 1
Your own tag#yourorganisationname11

Cause tags put a post in front of people who already care about the problem. Place tags reach people who can volunteer, attend or drop off a donation. Action tags match what the post asks for. Campaign tags join a conversation that is busy for a few days a year. Your own tag gathers everything you post and is what supporters use when they share your work.

Five tags is the ceiling, so the pool matters more than the post. Keep a pool per group and choose five for each post. A block of thirty generic charity tags pasted under every photo no longer works at all.

How to build your nonprofit hashtag set

You need the Instagram app, your list of programmes and campaigns, and a notes file. Plan on about half an hour.

  1. Write one sentence about who you want to reach. “People in Bristol who could give two hours a week at our food bank.” “Cat owners who would sponsor a rescue for a month.”
  2. List your cause words from narrow to wide. Start from the most specific name for what you do, then its parent cause. #seniorcatrescue before #animalrescue, #literacyvolunteers before #education.
  3. List your place words. City, region, neighbourhood, and the way locals write them.
  4. Open each candidate tag in the app. Are the recent posts about your cause? Does the tag belong to something else, such as a brand, a political campaign or a different meaning of the same word? Drop anything that means something else.
  5. Check how busy each tag is. A tag with a handful of posts in the last month has almost no audience. One flooded every minute buries you. Keep the ones with steady recent posts you could realistically stand out in.
  6. Read your comments and messages for words. “How do I sign up to help on Saturdays?” “My mum used your service last winter.” Those words point to cause and action tags you had not thought of.
  7. Look at what organisations one step ahead of you tag. Pick a few charities in your cause with an audience a bit bigger than yours. Treat their tags as candidates, never a finished set, and check each one yourself.
  8. Make your own tag and use it on every post. Put it in your bio, on event signs and on thank-you cards, so supporters use it when they share.
  9. Save the pool in groups, one per kind of tag, so choosing five for a post is a quick pick across groups.

If you are not sure how to search a tag or read its page, how to search hashtags on Instagram covers the phone and the web. For a campaign tag, how to create your own hashtag shows how to check nobody else already uses it.

Charity and campaign hashtags: when to use them

Days like #givingtuesday (the Tuesday after US Thanksgiving) and awareness days for your cause pull a lot of attention into one tag for a short time. They are worth a slot only when the post genuinely belongs to that moment.

Choose different tags for each kind of post

A volunteer call, a thank-you post and an impact story are found by different people. One fixed block under every post wastes most of your five.

Post typeLead withAddSkip
Volunteer callPlace, #volunteerCauseSector tags
Donation appealCause, campaign tagYour own tagTags you have not checked in months
Impact storyCause, subtopicPlaceAction tags like #donate
Event or open dayPlace, event typeYour own tagBroad cause tags far from the event
Thank-you to supportersYour own tag, placeCauseCampaign tags after the campaign
Behind the scenes or hiringSector, placeYour own tagDonation tags

Rotate within each group. With eight cause tags in the pool and two per post, each tag gets tried on several posts, and you learn which ones actually find supporters. For Reels in particular, best hashtags for Instagram Reels explains how to match the five to what the video shows.

Common mistakes nonprofits make with hashtags

How to tell which tags bring support

Instagram shows this on a professional (business or creator) account. Open a post, tap View insights, and see how people found it. Then once a month:

  1. List your last 15 to 20 posts and the tag groups each one used.
  2. Note which posts reached people who do not follow you, and which earned saves, shares, profile visits or link taps.
  3. Compare with your own records: volunteer sign-ups and donations that came in the days after each post.
  4. Keep the groups that keep appearing on the posts that did well. Replace tags that never do.

Judge a tag by what supporters do, not by views. A tap on the donate link, a volunteer form filled in or a share to a story means the tag reached someone who might help. A thousand passing views from other charities do not fill a rota.

When the manual way is enough

For one organisation posting a few times a week about one cause in one place, the routine above is all you need. It is free, it takes half an hour, and you know your supporters better than any list.

It stops being enough when:

A faster way to plan the research

The slow part is deciding what to look at: which tags, how far back and what to compare. Hashtag Ninja takes that as a sentence. You write something like “hashtags an animal rescue in Manchester should use to find foster volunteers”, and the free planner returns a research plan: the tags to look at, how many posts per tag, over what window, and the assumptions it made. You can correct an assumption, such as the wrong cause or place, before relying on it. The planner needs no account.

Running the plan, meaning collecting the posts and returning a written report and a CSV, is open on the 500 rows every account starts with. The pricing page says what more rows cost. The plan on its own still replaces the first step of the routine above, since it is the tag list and checklist you would otherwise write by hand.

StepBy handWith Hashtag Ninja
Pick candidate tagsCause words, place, comments, other charitiesSuggested in the plan from your sentence
Decide what to checkYour own checklistWindow, post count and what to look for, in the plan
Read the postsOpen each tag pageCollected for you, with a CSV
Keep a recordNotes fileCopy the plan out as plain text

A short checklist

Start with the narrowest honest name for your cause and the place you serve. That alone puts you ahead of every account pasting #charity under every post.

Try Hashtag Ninja free →